AI WEBSITE ASSISTANT
OCTOBER 2026
An AI chatbot for your website.
A visitor asking about prices at midnight should get an answer without waiting for morning. We set up an AI assistant on your site that speaks under your brand’s name. It answers questions with the information on your site and does not guess where it does not know. It takes contact details from interested visitors with explicit consent and forwards the enquiry to you with the conversation transcript.
LIVE EXAMPLE
Selin
The assistant on the Turkish version of this site (bottom right; in the bottom bar on mobile). The same infrastructure runs on Damla Cup, Martı Film and Okul Koçum.
- What does it do?
- It answers questions with your site’s content, gives correct service and price information, and collects enquiries through a form.
- How much does it cost?
- From £89 · €99/month plus a one-off setup of £490 · €570; channels and integrations are confirmed in the quote.
- Where does it get its information?
- From all the pages on your site; as your content is updated, the knowledge base is updated too.
- Data protection (KVKK)?
- Under KVKK (Türkiye’s Personal Data Protection Law), it never stores contact details without explicit consent; conversation logs are deleted after 90 days.
WHAT WE DO
What the assistant can do.
Everything below is a live feature on the Turkish version of this site and on our clients’ sites.
- 01
A knowledge base that knows your site
All your pages are added to the knowledge base using Turkish-language search. The assistant answers price, service and process questions with the information on your site; when unsure, it refers the visitor to your team.
- 02
A personality built for your brand
Name, title, photo and tone of voice are set to match your brand. When asked whether it is a bot, it honestly says it is a digital assistant.
- 03
Enquiry form inside the chat
It takes the name and phone number or email of interested visitors with explicit KVKK consent. The enquiry lands in your panel with the conversation transcript, and you get a notification.
- 04
Objection handling and red lines
It responds to objections such as “too expensive” or “cheaper elsewhere” with the strategy you set. You switch off topics you do not want it to discuss from the panel.
- 05
Proactive greeting and memory
After a while it sends undecided visitors a short invitation, once per session. Returning visitors pick up the conversation where they left off.
- 06
Admin panel
All conversations, captured enquiries and costs on one screen. In the test area you can try the assistant with real questions before it goes live.
- 07
Security and cost control
Signed sessions that work only on your domain, abuse limits and a daily spending cap.
CHANNELS AND INTEGRATIONS
Add-ons that connect the assistant to your business.
The website assistant comes ready to use. We set up the items below per project, as you need them; scope and fees are confirmed in the quote.
Channels
- WhatsApp Business
- Instagram messages
- In-app chat for mobile apps
Business systems
- CRM (HubSpot, Zoho, Bitrix24)
- Appointments and calendar
- Order and delivery tracking
Platforms
- Mars CMS
- WordPress
- Shopify
- Custom-built sites
Language and content
- Turkish and English
- Other languages
- Product catalogue and PDF documents
EXAMPLE CONVERSATION
A visitor asking about prices becomes an enquiry.
This is an example of how the assistant answers such a question. The figures come from our current price list; the assistant does not guess prices, it says what is written on the site.
- Answers the question with information from the site
- Asks the question that clarifies the need
- Collects the enquiry with explicit consent and passes it on to you
Selin
Customer Representative · Online
- Visitor: We would like a business website. What are your prices?
- Assistant: Our web design packages are Essential at £790 · €890, Professional at £1,690 · €1,950 and Custom from £2,690 · €3,090. How many pages are you thinking of?
- Visitor: About 15–20 pages, and we would like a blog too.
- Assistant: A multi-page structure and a blog section are included in the Professional package. If you like, our team can prepare a firm quote for you; could you leave your name and phone number?
-
QUOTE FORM
Ayşe Y. +90 5•• ••• •• •• I have read the privacy notice and give my consent - Assistant: Thank you, Ayşe! Your enquiry has been passed to our team; we will get back to you within 24 hours at the latest.
AN HONEST MATCH
Who it suits, and when it is not enough?
WHO IT SUITS
- Service businesses whose site gets similar questions every day
- Brands that want to collect enquiries outside working hours too
- Companies with extensive, frequently updated product and price information
- Businesses that want to turn more ad-driven visitors into enquiries
WHEN IT IS NOT ENOUGH
- If a piece of information is not on your site, the assistant cannot know it either; the content needs completing first.
- On topics that need expert sign-off, such as diagnosis or legal opinion, the assistant should only refer people on.
- On a site with very few visitors, gaining traffic may be the higher priority.
PROCESS
How do we work?
- 01
Discovery
We identify the most frequent questions, your sales process and the topics to stay away from.
- 02
Personality and knowledge base
We write the name, tone and rules, and add your site to the knowledge base.
- 03
Testing
We try it with real customer questions and fine-tune the answers and objection strategies.
- 04
Launch
We place the assistant on your site and connect enquiry notifications.
- 05
Improvement
We read the conversations and regularly close information gaps and new objections.
PRICE
AI website assistant pricing.
These are starting prices; the final amount depends on conversation volume, the number of languages and integrations, and is set in a written quote.
AI WEBSITE ASSISTANT
from £89 · €99
/month · plus £490 · €570 one-off setup · excl. VAT; no Turkish VAT for clients outside Türkiye
An assistant built for your brand that knows your website.
- Knowledge base from all the pages on your site
- Name, tone and rules set for your brand
- In-chat enquiry form and notifications
- Admin panel and test area
- KVKK-compliant logging and retention
Integrations such as WhatsApp, CRM or appointment booking are project-specific and listed as separate items in the quote.
SELECTED WORK
Sites where our assistant is at work.
-
Food Packaging
A new bilingual site for a paper cup manufacturer, and an assistant that knows it
Damla Cup — view the case →
-
Film / Production
A new website for a production company: 93 projects, a 269-film archive and a 24/7 assistant
Martı Film — view the case →
-
Education
From organic search to sign-up: SEO, website and AI assistant
Okul Koçum — view the case →
FREQUENTLY ASKED
Questions about AI Website Assistant
answered.
If your question is not answered here, write to us; we reply within 24 hours.
Ask a question → What is an AI chatbot and how does it work?
An AI chatbot is an assistant that understands a visitor’s written question and replies in natural language. The assistant we set up finds the answer in your site’s content: when a question comes in, it searches the relevant pages in the knowledge base, bases its answer on that information and guides interested visitors to the enquiry form.
What is the difference between a classic chatbot and an AI assistant?
A classic chatbot works with pre-written menus and canned replies; it gets stuck as soon as a question falls outside the script. An AI assistant understands questions in the visitor’s own words, answers with the information on your site and collects enquiries as the conversation flows.
Can the assistant give wrong information?
The assistant is set up to limit its answers to the information on your site and to refer visitors to your team when unsure; it does not guess critical details such as prices. Still, no AI is error-free, which is why we read conversations regularly and close the gaps.
How much does an AI website assistant cost?
The website assistant starts from £89 · €99/month, plus a one-off setup of £490 · €570 (excl. VAT; no Turkish VAT for clients outside Türkiye). The final amount depends on conversation volume, the number of languages and the integrations you need, and is set in a written quote.
How does it work in terms of KVKK?
The assistant does not store a name, phone number or email unless the visitor explicitly consents. Conversation logs are deleted automatically after 90 days; enquiry records are kept separately. Your site’s privacy notice needs to cover chat logging; we recommend having the final wording approved by your legal adviser.
Does it work on my WordPress site?
Yes. We have an assistant that runs on our own platform, Mars CMS, and on WordPress sites; the assistant at Okul Koçum runs on WordPress. For other platforms, we confirm the setup scope in the quote.
Does it work on WhatsApp too?
The assistant on your site can hand a warm enquiry over to a WhatsApp conversation. An assistant that replies directly through WhatsApp Business is set up per project.
Who updates the assistant?
We handle the setup and initial configuration. Afterwards you can also edit the welcome message, objection strategies and off-limits topics from the panel; when the content on your site changes, the knowledge base is updated too.
AI WEBSITE ASSISTANT
Let’s talk about your project.
Fill in the form; we will get back to you within 24 hours with the scope, timeline and price in writing.