Web + AI · Food Packaging
Damla Cup
Tuğba
Answers product questions by reading the site’s 170 Turkish and English pages, and records quote requests in the panel with the conversation transcript.
AI AGENCY
AI automation agency and AI solutions
As an Istanbul-based AI agency, we build digital advisers, content assistants and process automations that work alongside your brand 24/7. Not a typical chatbot, but a practical helper that speaks in your brand’s language and speeds up your team.
- 5.0 on Google · 10 reviews
- 10+ years of experience
- 500+ projects delivered
- Who is it for?
- For B2B companies and SMEs that want to answer customers 24/7 and speed up their content and processes.
- What does it cover?
- A digital adviser / assistant, content and process automation, AI consultancy and model integration.
- Is it a chatbot?
- No. It is a helper that speaks with your brand’s data — not a typical chatbot, but real information.
- Is the data secure?
- Enterprise APIs (Anthropic, Azure OpenAI); the data you enter is not used to train models.
CLIENTS
We have managed the digital growth of these brands.
ASSISTANTS AT WORK
Assistants working today on client sites.
Each one learned from the brand’s own site and speaks only from what is there. Open a site and ask the assistant yourself.
Web + AI + SEO · Workwear / Textiles
Gold Fashion (GF Group)
Elif
Answers product, production and quote questions from the site’s content, and directs visitors with a clear need to the quote form.
Web + AI + SEO · Film / Production
Martı Film
Meltem
Answers questions on services, process and pricing, at night and at weekends too, and takes visitors to the quote form.
SEO + AI · Education
Okul Koçum
Selin
Greets visitors on her own initiative, collects a pre-consultation form inside the chat and hands the conversation over to WhatsApp.
DEFINITION
What does an AI agency do?
An AI agency builds AI solutions tailored to your business — from a digital adviser to process automation — integrates them with your systems and takes them live securely.
Digital advisers and content assistants that know your customers and speak in your brand’s voice. Not a classic chatbot — a helper that sits alongside your brand. On the AI solutions and automation side, we build chatbots, content assistants and process automation bespoke to your brand; the aim is not to take work away from people, but practical AI applications that speed up your team.
Where would your business use it? →-
Digital adviser and AI widget
A first point of contact for visitors to your site that is always open and keeps no one waiting.
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Content production automation
Speed that takes content production out of the queue and keeps it up with your team’s pace.
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Process automation
A visible time saving that gives your team back the hours lost to repetition.
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CRM and lead qualification
An initial assessment that routes every enquiry to the right team and reduces missed opportunities.
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Data analysis and reporting
The chance to rely on a readable table, not guesswork, when it is time to decide.
SOLUTION AREAS
We combine your data with an AI model suited to the task and turn it into three types of solution. You stay in control of each one.
Your team & brand
AI
Becomes three solutions
Digital adviser
Process automation
Model integration
01
Digital adviser and AI website assistant
An AI assistant is a digital adviser that speaks with your brand’s own data — your product catalogue, frequently asked questions and sector knowledge. It does not squeeze the visitor’s question into pre-written menus; it gives a real answer. That is exactly how it differs from a typical chatbot: information, not redirection. It works on your site 24/7, handles first contact even while your team is asleep and passes qualified enquiries on to you. We set the assistant up to speak only from the sources you provide; its scope and limits are clear from the start.
ENQUIRY FLOW
- An enquiry arrives by chat or form The visitor’s source is attached
- It is recorded in the panel With the transcript if it came from chat
- The team is notified By email to the company
The enquiry flow running on our clients’ sites
02
Content and process automation
AI automation is not about taking the whole job away from people; it is about speeding up the repetitive, time-consuming steps. On the content side, we support product descriptions, blog drafts and social copy with an assistant tuned to your brand’s language. On the process side, we automate copy-and-paste workflows, data entry and routine classification. The aim is clear: to move your team’s time from low-value tasks to real work. We build every automation so that you keep control of the output — with human approval.
MODEL CHOICE
- Claude Anthropic
- GPT OpenAI
- Gemini Google
No single-model dogma; the choice follows the use case.
03
AI consultancy
The same solution does not suit every business. In AI consultancy, we first explore together the use case with the highest return, then choose the right model and the right set-up. The model is chosen to suit the task — Claude, GPT or Gemini; no single-model dogma. Where needed, we connect it to your existing systems (CRM, e-commerce) through AI integration, and either your team or we run the implementation end to end. We produce not promises but a practical roadmap that genuinely fits your business.
USE CASES
Where does your business use AI?
Scenarios that genuinely work for businesses, delivering concrete gains in time and efficiency without a big budget.
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24/7 digital adviser
The “is it in stock, when will it arrive” question that comes in after hours does not go unanswered; the visitor gets an instant reply, and the qualified enquiry waits for your team in the morning.
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Speeding up content production
Instead of writing hundreds of product descriptions from scratch, the e-commerce team edits drafts written in the brand’s language and moves much faster.
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Quote and lead pre-qualification
When dozens of forms arrive on the same day, sales-ready ones stand out from routine questions; the team turns to the hottest opportunity first.
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Automating repetitive work
The copy-and-paste and data entry repeated with every order run by themselves in the background instead of by hand.
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Answering catalogue and product questions
Customers asking about technical details such as size, material or compatibility get an instant, consistent answer from your catalogue data.
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Turning data into reports
Instead of gathering figures spread across different dashboards by hand at the end of the month, you get them all in a single, tidy report.
DATA SECURITY
When we set up AI, we start with data security
Data is the biggest hesitation businesses have about AI. Our position is clear: the data you enter is not sent for model training; it stays with you. We work through enterprise API layers, and where sensitive data is involved, we offer an on-premise or private deployment option.
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Your input / data
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Enterprise API
Anthropic · Azure OpenAI
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An answer for your brand
Model training — the data you enter is not used for model training.
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Enterprise API layers
Not consumer endpoints; we work through enterprise APIs such as Anthropic and Azure OpenAI.
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Your input is not used for training
The data you give the model is not sent for that model’s training — it stays with you.
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On-premise / private deployment
If sensitive data is involved, we offer an isolated set-up dedicated to you.
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Defined scope and limits
The assistant speaks only from the sources you provide; its scope and limits are set from the start.
PROCESS
How does an AI project unfold?
Five steps from discovery to launch. We set out a clear roadmap from the start and get your approval at every stage — you stay in control of the output.
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Step 01: Discovery & use case
Together we clarify the need and the highest-return use case (adviser, automation…).
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Step 02: Data & model
We prepare the brand data and choose the best-fit model for the task (Claude / GPT / Gemini) — no single-model fanaticism.
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Step 03: Integration
We build the adviser widget, content pipeline or CRM / e-commerce integration bespoke to your brand.
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Step 04: Testing & security
Accuracy tests + data privacy through enterprise APIs: your input is not used for model training.
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Step 05: Launch & measurement
We take it live, track the time saved and the efficiency gained, and keep improving.
- 01
Discovery & use case
Together we clarify the need and the highest-return use case (adviser, automation…).
- 02
Data & model
We prepare the brand data and choose the best-fit model for the task (Claude / GPT / Gemini) — no single-model fanaticism.
- 03
Integration
We build the adviser widget, content pipeline or CRM / e-commerce integration bespoke to your brand.
- 04
Testing & security
Accuracy tests + data privacy through enterprise APIs: your input is not used for model training.
- 05
Launch & measurement
We take it live, track the time saved and the efficiency gained, and keep improving.
SCOPE
What our AI solutions cover
6 separate capabilities — all share the same data and model infrastructure and come together in a single, complementary set-up.
- 01 / 06
Digital adviser (AI widget)
A chat interface embedded in your site, fed with your product catalogue, FAQs and sector knowledge, that answers only from those sources.
- 02 / 06
Content production automation
A content flow that drafts product descriptions, blog posts and social copy with assistants tied to your brand voice guide.
- 03 / 06
AI-assisted SEO suggestions
An automated suggestion flow for content and page improvements. Visibility in search itself is a separate SEO service.
- 04 / 06
CRM and lead qualification
A classification flow that tags incoming forms by topic, urgency and fit and routes them to the right team.
- 05 / 06
Custom model integration
AI integration that connects Claude, GPT or Gemini to your existing systems (CRM, e-commerce, admin panel).
- 06 / 06
Data analysis and reporting
Processing that brings tables from different sources together in one place and reduces them to a repeatable report.
A DISTINCTION
This page is about building AI solutions for your brand. Being visible in search and on AI surfaces (AI / GEO-SEO) is a separate job, which our GEO and AI search service covers.
WHO YOU WORK WITH
“We founded Mars Creative not as an agency, but as a partner that sits side by side with a small number of brands. We do not sell services — we offer care and the long view.”
Abdurrahman Tanrıverdi
Founder, Mars Creative
We run projects remotely; in Istanbul, we can also meet in person.
OUR CLIENTS SAY
Numbers are good, but
words are better.
5.0 10 Google reviews Read them all on Google Reviews are shown in their original language
Education
Mars Creative is a genuinely talented and creative team in its field. Our website turned out beautiful, practical and fast; the interface design is very well done. They listen to us carefully and understand us — we never felt worn out while building the site, and the work was delivered on time and without a hitch. I recommend them to everyone with complete peace of mind.
Translated from Turkish
Education
We are about to complete our third year with Mars Creative. If you are looking for consistency, you should definitely choose them — thank you.
Translated from Turkish
Design
We have been working with Mars Creative for many years. We are very happy; a team that knows its job and does it properly. I wish them continued success.
Translated from Turkish
Retail
We were very pleased with the service we received; the technical team and support are excellent. Thank you again.
Translated from Turkish
AREAS OF EXPERTISE
Go deeper.
We have covered the most-asked areas of this service in detail on separate pages.
FREQUENTLY ASKED
Questions about AI
answered
If your question is not answered below, we will reply to you personally within 24 hours.
Ask a question → What exactly does the AI widget / adviser do?
A human-like chat assistant that answers visitors’ questions from the brand’s own data + product catalogue + sector knowledge. It is different from a typical chatbot — real information, not redirection.
What is the difference between an AI adviser and a typical chatbot?
A typical chatbot guides visitors with pre-written menus and stock replies. An AI adviser speaks with your brand’s own data (product catalogue, frequently asked questions, sector knowledge) and produces a real answer; in other words, the difference is between redirection and information. The assistants we build speak only from the sources you provide — their scope and limits are defined from the start.
Which AI models do you use?
Depending on the use case, Claude, GPT-4 or Gemini — plus open-source models where custom fine-tuning is needed. Always the right model for the task — no single-model fanaticism.
What is AI consultancy?
AI consultancy means finding the use case with the highest return in your business, choosing the model best suited to the task and building a workable roadmap. Either your own team runs the implementation, or we build it end to end. The aim is not to add a fashionable technology, but to design a practical solution that genuinely fits your business.
Is customer data sent to these models?
No. We prefer enterprise APIs (Anthropic, Azure OpenAI) — input data is not used for model training. If sensitive data is involved, an on-premise/private deployment option is also available.
How long does a typical AI project take?
Adviser widget: 2–4 weeks. Content automation pipeline: 3–6 weeks. Custom integration (CRM, e-commerce): 4–10 weeks. There is a one-week discovery period at the start to clarify the goal.
How can a small business benefit from AI solutions?
An adviser widget that answers customer questions 24/7, assistants that speed up content production and automation that cuts repetitive tasks — tangible time and efficiency gains without a big budget.
TO GET STARTED
Let’s talk about bringing AI into your business
Let’s review your brand and your goals in 15 minutes. We listen first; then we clarify the use case with the highest return, the right model and a workable roadmap.